Introduction

Mythropic, Inc. ("Mythropic," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mythropic.com and use our services, including AudioFlow (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide, including:

Account Information: Name, email address, and password when you create an account.
Payment Information: Billing address and payment method details processed through our third-party payment processor. We do not store complete credit card numbers on our servers.
Content: Manuscripts, ebooks, and other content you upload to our Services for audiobook production.
Communications: Information you provide when contacting support, joining our waitlist, or corresponding with us.
Profile Information: Author name, bio, genre preferences, and other optional profile details you choose to provide.

Information Collected Automatically

When you use our Services, we may automatically collect:

Device Information: Browser type, operating system, device type, and unique device identifiers.
Usage Data: Pages visited, features used, time spent on pages, and interaction patterns within the Services.
Log Data: IP address, access times, referring URLs, and error logs.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies as described in our Cookie Policy.

How We Use Your Information

We use your information to:

Provide, maintain, and improve our Services, including AudioFlow audiobook production.
Process your audiobook productions and deliver completed files.
Process payments and manage your account.
Send you technical notices, updates, security alerts, and support messages.
Communicate with you about products, services, and events offered by Mythropic, where permitted by law.
Monitor and analyze trends, usage, and activities in connection with our Services.
Detect, investigate, and prevent fraudulent transactions and other illegal activities.
Personalize and improve your experience with our Services.

Your Content and Intellectual Property

We take your creative work seriously. Manuscripts and content you upload to AudioFlow remain your intellectual property. We process your content solely to provide the audiobook production services you request. We do not use your uploaded manuscripts or produced audiobooks to train AI models or for any purpose other than delivering your requested services, unless you explicitly consent otherwise.

How We Share Your Information

We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, cloud hosting, analytics, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us.
Legal Requirements: When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.
With Your Consent: When you direct us to share your information or give us explicit consent.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Uploaded manuscripts and produced audiobooks are retained in your account until you delete them or close your account.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Portability: Request a machine-readable copy of your personal information.
Opt-Out: Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

To exercise these rights, contact us at privacy@mythropic.com. We will respond to requests within 30 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. We implement appropriate safeguards to ensure your information receives adequate protection regardless of where it is processed.

Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: privacy@mythropic.com
Mythropic, Inc.