Introduction

Mythropic, Inc. ("Mythropic," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mythropic.com and use our services, including AudioFlow (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide, including:

Account Information: Name, email address, and password when you create an account.
Payment Information: Billing address and payment method details processed through our third-party payment processor. We do not store complete credit card numbers on our servers.
Content: Manuscripts, ebooks, and other content you upload to our Services for audiobook production.
Communications: Information you provide when contacting support, requesting access to our Services, submitting a privacy or data request, or otherwise corresponding with us.
Profile Information: Author name, bio, genre preferences, and other optional profile details you choose to provide.

Information Collected Automatically

When you use our Services, we may automatically collect:

Device Information: Browser type, operating system, device type, and unique device identifiers.
Usage Data: Pages visited, features used, time spent on pages, and interaction patterns within the Services.
Log Data: IP address, access times, referring URLs, and error logs.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies as described in our Cookie Policy.

How We Use Your Information

We use your information to:

Provide, maintain, and improve our Services, including AudioFlow audiobook production.
Process your audiobook productions and deliver completed files.
Process payments and manage your account.
Send you technical notices, updates, security alerts, and support messages.
Communicate with you about products, services, and events offered by Mythropic, where permitted by law.
Monitor and analyze trends, usage, and activities in connection with our Services.
Protect the security and integrity of our Services, investigate and prevent fraud or abuse, and enforce documented account restrictions.
Personalize and improve your experience with our Services.

AI and Voice Processing Providers

To provide our creative tools, we may send content you provide, such as manuscripts, story materials, prompts, instructions, audio, voice selections, generated scripts, and other user inputs, along with related processing data, to AI, speech, and infrastructure providers such as OpenAI, Google Gemini, ElevenLabs, Anthropic, and similar providers. We use these providers only as needed to provide, secure, and troubleshoot our Services and to deliver the features you request. We do not sell your content, use it for advertising, or use it to train Mythropic models. We configure the AI and voice provider services we use for production content to avoid using your content for model training or general model improvement.

For Google Gemini and similar AI providers, this processing may include analyzing, transforming, drafting, narrating, or preparing written and audio content. We may use temporary caches or similar processing features to avoid resending the same content during a processing job; these caches expire after a short period or are deleted where supported.

Google API Services & Limited Use

Our Services use Google API Services to let you sign in with your Google account and, where applicable, to process creative features through Google Gemini.

Data Access & Use: For Google Sign-In, we access your Google name, email address, email verification status, profile image, and authentication data needed to complete sign-in solely to create and manage your account, authenticate you, and personalize your account experience. We do not use this Google user data for any other purpose.
Data Storage: Google Sign-In data is stored securely and retained only for as long as your account remains active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Sharing: We do not share Google user data with third-party vendors or developers except as required to provide the core functionality of our Services, protect the Services, or comply with applicable law.

Mythropic's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Your Content and Intellectual Property

We take your creative work seriously. Manuscripts and content you upload to AudioFlow remain your intellectual property. We process your content solely to provide the audiobook production services you request. We do not use your uploaded manuscripts or produced audiobooks to train AI models or for any purpose other than delivering your requested services, unless you explicitly consent otherwise.

How We Share Your Information

We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, cloud hosting, analytics, and customer support. These providers are contractually obligated to use your information only as necessary to provide services to us.
Legal Requirements: When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset.
With Your Consent: When you direct us to share your information or give us explicit consent.

We do not sell your personal information to third parties.

Data Retention

We retain personal information only for as long as reasonably necessary to provide the Services, meet legal and accounting obligations, resolve disputes, protect the Services, and enforce our agreements.

Uploaded manuscripts, generated audio, and related project information remain available until you delete the applicable project or account. When a verified deletion request is processed, we delete or anonymize personal information that is no longer needed. We may retain limited records where reasonably necessary for tax or accounting obligations, payment disputes, chargebacks, security and fraud prevention, documented account restrictions, deletion-request records, or legal claims. We do not create an account restriction solely because you request deletion.

Deleted information may remain in encrypted backups until those backups expire under our normal retention schedule. Information retained only in backups is kept beyond ordinary application use and is not restored except for disaster recovery. If backup data is restored, we take reasonable steps to reapply completed deletion requests.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to certain legal exceptions.
Portability: Request a machine-readable copy of your personal information.
Opt-Out: Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

To exercise these rights, use our contact form or email privacy@mythropic.com. We may need to verify your identity or control of the account associated with the request. We generally respond within 30 days and will notify you if applicable law permits and requires additional time. For instructions on deleting a project or account, see our Data Deletion page.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. We implement appropriate safeguards to ensure your information receives adequate protection regardless of where it is processed.

Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, visit our contact page.